Terms of Use

These Terms of Use govern your access to and use of the NEOSSA Tech Engineering website (the “Site”) and any technology engineering services, products or deliverables provided by NEOSSA Tech Engineering (Pty) Ltd (“NEOSSA”, “we”, “us” or “our”).

By using the Site or engaging our services, you agree to these terms. If you do not agree, please do not use the Site or services.

You may use the Site for lawful purposes only. You agree not to:

• interfere with the operation of the Site or any underlying systems;
• attempt to gain unauthorised access to any part of the Site;
• use the Site to transmit malware, spam, or harmful code;
• copy, scrape, or reproduce Site content for commercial purposes without our written permission.

Descriptions of services on the Site are a general guide and do not form a binding contract. A binding agreement only arises when we and a client sign a written statement of work, order form, or similar contract.

Project timelines, deliverables, and fees are agreed in writing before work begins. We reserve the right to decline any project that does not align with our capabilities, values, or availability.

All content on the Site — including text, code samples, diagrams, logos, and design — is owned by NEOSSA Tech Engineering or its licensors and is protected by copyright and other intellectual property laws.

For client engagements, ownership of deliverables is governed by the specific contract between NEOSSA and the client. Unless otherwise agreed, NEOSSA retains ownership of pre-existing tools, frameworks, methodologies, and reusable components.

We treat information shared with us during enquiries, proposals, and projects as confidential. We expect the same from clients regarding our proposals, pricing, and proprietary methodologies.

To the maximum extent permitted by law, NEOSSA Tech Engineering is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or our services.

Our total liability for any claim relating to the Site or a service engagement is limited to the amount actually paid by you to NEOSSA for the relevant services in the 12 months preceding the claim.

You agree to indemnify and hold harmless NEOSSA Tech Engineering, its directors, employees, and contractors from any claim, loss, or damage arising from your misuse of the Site, breach of these terms, or infringement of third-party rights.

These Terms are governed by the laws of the Republic of South Africa. Any dispute arising from these terms or our services will be resolved in the courts of South Africa.

We may update these Terms from time to time. The latest version will always be available on this page. Continued use of the Site after changes means you accept the revised Terms.

If you have questions about these Terms, please contact us via the Contact page or by email at hello@novara.digital.